Terms of service
NutraMD® — TERMS OF SERVICE
Last Updated: April 6, 2026
OVERVIEW
These Terms of Service ("Terms") govern your access to and use of any website, online store, application, email or SMS communication, or other platform owned or operated by NutraMD® ("NutraMD," "we," "us," or "our"), including all content, features, tools, products, memberships, subscriptions, and services made available through such platforms (collectively, the "Service").
By accessing the Service or purchasing any products or memberships from NutraMD, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and our Privacy Policy, which is incorporated herein by reference. These Terms apply to all users of the Service, including customers, browsers, vendors, merchants, and contributors of content.
IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE SERVICE.
NutraMD reserves the right to update, modify, or replace any part of these Terms at any time by posting updates on our website. It is your responsibility to review these Terms periodically. Your continued use of the Service following the posting of any changes constitutes binding acceptance of those changes.
Our store is hosted on Shopify Inc., which provides the ecommerce platform enabling us to sell our products and services.
SECTION 1 — ONLINE STORE TERMS
By using the Service, you represent and warrant that you are at least the age of majority in your state or jurisdiction of residence, or that you have the consent of a legal guardian.
You may not use our products or Service for any unlawful purpose or in violation of any applicable local, state, national, or international laws or regulations. You must not transmit any viruses, malware, or harmful code. Any violation of these Terms may result in immediate termination of your access to the Service.
SECTION 2 — GENERAL CONDITIONS
We reserve the right to refuse service to anyone, at any time, for any lawful reason.
You understand that content you submit (excluding payment information) may be transmitted unencrypted over various networks and may undergo changes to conform to technical requirements. Payment information is always encrypted and processed securely by third-party payment processors in compliance with the Payment Card Industry Data Security Standard (PCI DSS).
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission from NutraMD.
Headings are provided for convenience only and do not limit or otherwise affect the interpretation of these Terms.
SECTION 3 — ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION
We do not warrant that information made available through the Service is accurate, complete, or current. All content is provided for general informational purposes only and should not be relied upon as the sole basis for decision-making. Nothing provided through the Service constitutes medical advice, and you should consult a qualified healthcare professional before beginning any supplement, nutrition, or wellness program.
We reserve the right to modify content at any time without notice and are under no obligation to update information except as required by law.
SECTION 4 — MODIFICATIONS TO SERVICE AND PRICES
Prices for products and services are subject to change at any time without prior notice.
We may modify, suspend, or discontinue any part of the Service — including product availability, membership benefits, and digital content — at any time without liability to you or any third party.
SECTION 5 — PRODUCTS OR SERVICES
Certain products or services may be available exclusively online and may be offered in limited quantities. All sales are subject to our Refund Policy, which is incorporated herein by reference.
We make reasonable efforts to display product images and descriptions accurately; however, we do not warrant that your device's display will accurately reflect the product's actual color, size, or appearance. Product descriptions are provided by NutraMD and/or its suppliers and are not intended to constitute medical claims.
We reserve the right to limit sales to any person, geographic region, or jurisdiction and to limit quantities purchased per person, per household, or per order. Product descriptions, pricing, and availability may change without notice.
We do not guarantee that any product will meet your specific expectations, health goals, or desired outcomes.
SECTION 5A — VIP CLUB MEMBERSHIP (AUTO-RENEWAL, BILLING & CANCELLATION)
By enrolling in the NutraMD VIP Club ("VIP Club"), you expressly acknowledge and agree to the following:
1. Membership & Exclusive Access
The NutraMD VIP Club is a recurring monthly membership priced at $39.99 per month. As a VIP Club member, you receive access to exclusive products, offers, promotions, and content that are not available to non-members ("VIP Benefits"). The specific VIP Benefits available may vary from time to time and are subject to change, modification, or discontinuation at NutraMD's sole discretion. VIP Club membership does not guarantee the availability of any specific product, discount, or benefit at any given time. Exclusive products available through the VIP Club are subject to availability and may be limited in quantity.
2. Auto-Renewal & Billing
Your VIP Club membership will automatically renew every thirty (30) days at the then-current rate of $39.99 per month, plus any applicable taxes, unless you cancel before your next renewal date. Your payment method on file will be automatically charged at the beginning of each billing cycle. By enrolling, you authorize NutraMD to charge your payment method on a recurring basis without further approval. You acknowledge that the amount charged may change if applicable tax rates change.
3. No Minimum Commitment
There is no minimum purchase or membership duration requirement. You may cancel your VIP Club membership at any time prior to your next renewal date in accordance with the cancellation procedures set forth below.
4. How to Cancel
To cancel your VIP Club membership, you must either:
- Manage your membership through your customer account portal at nutramdwellness.com, or
- Contact customer support at: support@nutramdwellness.com
Cancellations are effective only upon written or electronic confirmation from NutraMD. Cancellation requests must be received and confirmed before the next billing cycle to avoid being charged for the subsequent period. Membership fees that have already been billed are final and non-refundable. No partial or prorated refunds will be issued for any unused portion of a billing period.
5. Payment Method Updates
You are solely responsible for maintaining accurate and current payment information associated with your account. If your payment method is declined or fails, NutraMD may suspend your VIP Club membership and revoke access to all VIP Benefits until the outstanding balance is resolved. NutraMD is not liable for any loss of access resulting from failed or declined payments.
6. Membership Changes
NutraMD reserves the right to modify VIP Club membership pricing, VIP Benefits, terms, or structure at any time. Material changes will be communicated to members via email or posted on our website at least fifteen (15) days before taking effect. Changes will apply only to future billing cycles. Your continued membership after such notice constitutes acceptance of the modified terms. If you do not agree to the changes, your sole remedy is to cancel your membership before the changes take effect.
7. Membership Restrictions
VIP Club memberships are non-transferable and limited to one active membership per individual. Any attempt to share, resell, or transfer VIP Benefits or membership access to third parties may result in immediate termination of your membership without refund. NutraMD reserves the right to verify the identity of members and to terminate memberships obtained through fraudulent means.
SECTION 6 — BILLING & ACCOUNT INFORMATION
We reserve the right to refuse, cancel, or limit any order placed with us at our sole discretion. Orders placed using the same account, payment method, billing address, or shipping address may be restricted or flagged for review.
You agree to provide accurate, complete, and current purchase and account information for all transactions and to promptly update such information as needed. Failure to provide accurate information may result in delays, order cancellation, or account suspension.
SECTION 7 — OPTIONAL TOOLS
We may provide access to third-party tools on an "as is" and "as available" basis without any warranties, representations, or conditions of any kind. We shall have no liability arising from your use of such optional third-party tools. Your use of such tools is entirely at your own risk and discretion, and you are solely responsible for ensuring compatibility and compliance with the terms of the third-party provider.
SECTION 8 — THIRD-PARTY LINKS
The Service may contain links to third-party websites, resources, or services that are not owned or controlled by NutraMD. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. Any interactions, transactions, or disputes with third parties accessed through the Service are solely between you and the third party. We strongly advise you to read the terms and privacy policies of any third-party website you visit.
SECTION 9 — USER COMMENTS, FEEDBACK & SUBMISSIONS
Any comments, suggestions, ideas, feedback, reviews, or other submissions ("Submissions") that you provide to NutraMD — whether through the Service, email, social media, or otherwise — become the exclusive property of NutraMD upon submission. You hereby irrevocably assign to NutraMD all rights, title, and interest in and to such Submissions. NutraMD may use, reproduce, modify, publish, distribute, and display Submissions for any purpose without restriction, attribution, or compensation to you.
We are under no obligation to maintain Submissions in confidence, respond to Submissions, or compensate you in any way.
SECTION 10 — PERSONAL INFORMATION
Your submission of personal information through the Service is governed by our Privacy Policy, which is available on our website and incorporated into these Terms by reference.
SECTION 11 — ERRORS, INACCURACIES & OMISSIONS
Occasionally, information on the Service may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, availability, or shipping charges. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders at any time without prior notice, including after an order has been submitted.
SECTION 12 — PROHIBITED USES
In addition to any other prohibitions set forth in these Terms, you are prohibited from using the Service or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful act; (c) to violate any international, federal, state, or local laws or regulations; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; (f) to submit false or misleading information; (g) to upload or transmit viruses, malware, or any other type of malicious code; (h) to collect or track the personal information of others without authorization; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.
SECTION 13 — DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
THE SERVICE AND ALL PRODUCTS, MEMBERSHIPS, AND CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
NUTRAMD DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; THAT THE RESULTS OBTAINED FROM USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE; OR THAT ANY DEFECTS IN THE SERVICE WILL BE CORRECTED.
NUTRAMD MAKES NO WARRANTIES OR REPRESENTATIONS REGARDING THE USE, SAFETY, EFFICACY, OR SUITABILITY OF ANY PRODUCTS SOLD THROUGH THE SERVICE. ALL PRODUCTS ARE DIETARY SUPPLEMENTS AND ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE. RESULTS MAY VARY. CONSULT YOUR PHYSICIAN BEFORE USE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL NUTRAMD, ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, EXEMPLARY, SPECIAL, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE SERVICE, ANY PRODUCTS PURCHASED THROUGH THE SERVICE, OR THESE TERMS, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE), EVEN IF NUTRAMD HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL NUTRAMD'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS EXCEED THE GREATER OF (A) THE AMOUNT YOU ACTUALLY PAID TO NUTRAMD IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR DAMAGES. IN SUCH JURISDICTIONS, THE LIMITATIONS SET FORTH ABOVE SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.
SECTION 14 — INDEMNIFICATION
You agree to indemnify, defend, and hold harmless NutraMD and its parent companies, subsidiaries, affiliates, officers, directors, employees, contractors, agents, licensors, service providers, subcontractors, suppliers, and partners from and against any and all claims, demands, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or related to: (a) your use of the Service; (b) your breach of these Terms; (c) your violation of any applicable law or regulation; (d) your violation of any third-party rights, including intellectual property, privacy, or publicity rights; or (e) any content or information you submit, post, or transmit through the Service.
SECTION 15 — SEVERABILITY
If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such finding shall not affect the validity of the remaining provisions, which shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.
SECTION 16 — WAIVER
The failure of NutraMD to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of NutraMD.
SECTION 17 — DISPUTE RESOLUTION & BINDING ARBITRATION
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.
17.1 — Agreement to Arbitrate
You and NutraMD mutually agree that any and all disputes, claims, or controversies arising out of or relating to these Terms, the Service, any products purchased through the Service, or the VIP Club membership — including the formation, existence, breach, termination, enforcement, interpretation, scope, waiver, validity, or applicability of this agreement to arbitrate — shall be resolved exclusively through final and binding individual arbitration, rather than in court, except as set forth below.
17.2 — CLASS ACTION AND JURY TRIAL WAIVER
YOU AND NUTRAMD AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, MASS ACTION, REPRESENTATIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR CONSOLIDATED PROCEEDING. Unless both you and NutraMD agree in writing, no arbitrator or judge may consolidate more than one person's claims or otherwise preside over any form of a representative or class proceeding. The arbitrator may award injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim.
BY AGREEING TO THESE TERMS, YOU ARE WAIVING YOUR RIGHT TO A TRIAL BY JURY AND YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE PROCEEDING.
17.3 — Arbitration Rules and Forum
Arbitration shall be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect, which are available at www.adr.org. If the AAA is unable or unwilling to administer the arbitration, the parties shall agree on an alternative arbitral forum. Payment of all filing, administration, and arbitrator fees shall be governed by the AAA's rules, except that NutraMD will reimburse filing fees for claims under $10,000 if the arbitrator determines your claim is not frivolous.
17.4 — Location
If you are a resident of the United States, arbitration shall take place in the State of Delaware or, at your election, may be conducted remotely (by telephone, video conference, or written submission). If you reside outside the United States, arbitration shall take place in Dover, Delaware, unless otherwise agreed by the parties.
17.5 — Exceptions to Arbitration
Notwithstanding the above, either party may: (a) bring an individual action in small claims court for claims within that court's jurisdictional limits; or (b) seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights.
17.6 — Opt-Out Right
You may opt out of this arbitration and class action waiver provision by sending written notice to NutraMD at 8 The Green, STE R, Dover, DE 19901, USA, or by emailing support@nutramdwellness.com, within thirty (30) days of your first use of the Service or your first purchase, whichever is earlier. Your notice must include your full name, mailing address, email address associated with your account, and a clear statement that you wish to opt out of the arbitration provision. If you opt out, you may still be bound by any other provisions of these Terms.
17.7 — Survival
This arbitration and class action waiver provision shall survive termination of your account, these Terms, or your use of the Service.
SECTION 18 — TERMINATION
These Terms remain effective unless and until terminated by either party. NutraMD may, in its sole discretion, terminate or suspend your access to the Service (including your VIP Club membership) at any time, with or without cause, with or without notice, for any violation of these Terms or for any other reason. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to Sections 9, 13, 14, 17, and 20.
SECTION 19 — ENTIRE AGREEMENT
These Terms, together with our Privacy Policy and any other legal notices or policies published by NutraMD on the Service, constitute the entire agreement between you and NutraMD concerning the Service and supersede all prior or contemporaneous communications, agreements, proposals, or representations, whether oral or written, between you and NutraMD.
SECTION 20 — GOVERNING LAW
These Terms and any dispute arising out of or related to these Terms or the Service shall be governed by and construed in accordance with the laws of the State of Delaware and the applicable federal laws of the United States, without regard to conflict-of-law principles. To the extent that litigation is permitted under these Terms (i.e., matters not subject to arbitration), you irrevocably consent to the exclusive jurisdiction and venue of the state and federal courts located in Kent County, Delaware.
SECTION 21 — FORCE MAJEURE
NutraMD shall not be liable for any failure or delay in performing its obligations under these Terms to the extent that such failure or delay results from circumstances beyond NutraMD's reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, war, terrorism, riots, government actions, supply chain disruptions, labor disputes, power failures, internet or telecommunications failures, or cyberattacks.
SECTION 22 — ELECTRONIC COMMUNICATIONS & CONSENT
By using the Service or providing your email address, you consent to receive electronic communications from NutraMD, including transactional emails, membership-related notices, marketing communications, and updates to these Terms. You agree that all agreements, notices, disclosures, and other communications that NutraMD provides to you electronically satisfy any legal requirement that such communications be in writing.
SECTION 23 — CHANGES TO TERMS OF SERVICE
NutraMD reserves the right to update, change, or replace any part of these Terms at any time by posting the revised Terms on our website with an updated "Last Updated" date. Material changes may also be communicated via email. It is your responsibility to check these Terms periodically for changes. Your continued use of or access to the Service following the posting of any changes constitutes binding acceptance of those changes.
SECTION 24 — CONTACT INFORMATION
Questions about these Terms should be directed to:
NutraMD® Email: support@nutramdwellness.com Address: 8 The Green, STE R, Dover, DE 19901, USA